Shipping Policy

1. Purpose & Scope

This Shipping Policy (“Policy”) explains how Laiara Lifestyle Limited (“Laiara Lifestyle”, “we”, “us”) processes, ships, and delivers orders placed through our ecommerce platform across Canada. This Policy provides transparency to our customers and complies with Canadian consumer protection regulations.

2. Shipping Regions

We currently ship to all provinces and territories across Canada. Some remote locations may be subject to longer delivery times or additional shipping fees. At checkout, you will be notified if your address falls into a remote area surcharge zone.

3. Processing Times

Orders are typically processed within 1–3 business days (excluding weekends and holidays).
During peak periods (holidays, promotions), processing may take slightly longer.

4. Shipping Methods & Timeframes

We offer the following shipping methods:

  • Standard Shipping: Estimated delivery within 3–9 business days depending on location.
  • Expedited Shipping: Estimated delivery within 2–5 business days.
  • Express Shipping: Estimated delivery within 1–3 business days (where available).

Note: Delivery times are estimates only and may vary due to carrier delays, weather conditions, or other unforeseen factors.

5. Shipping Costs

Shipping costs are calculated at checkout based on destination, order weight, and selected shipping method.
Free shipping promotions may be offered occasionally and will be clearly advertised.

6. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number and link to monitor your shipment’s progress.

7. Delivery Issues

If your order is lost, delayed beyond the expected delivery window, or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and, if appropriate, provide a replacement or refund.

8. International Shipping

At this time, we primarily ship within Canada. If international shipping becomes available, additional customs duties, taxes, and import fees may apply and will be the responsibility of the customer.

9. Contact Information

For all shipping-related inquiries, please contact:

Laiara Lifestyle Limited – Shipping Department
Email: Connect@laiara.co
Phone: +1 250 515 0786
Address: Vernon British Columbia Canada